The dump station was not in an easy to use area. Best ones that we have used ever! Clean, roomy & updated. Just should have been given the heads up that you need aquarter to use the water. The bathrooms were great! We were near bath house # 1. The roads are paved but only one car length wide. We were not even aware this was an option. They said that if we needed help getting out call the desk & we could have the tractor pull us out. They apologized for the site we were given. very disappointed!Įvery person that we dealt with within the campground was great. I waited 20 minutes then went to check on my order. There were only 2 girls working & the line was so long. One afternoon at the pool we went to the snack bar & ordered fries. It was discouraging to see other full hook up sites empty as we rode along on our bikes. We were so close to the site to our right it was uncomfortable sitting at our table. Once we were in & pulled down the canopy we realized that we would not be able to use the fire pit. Not only was our site small but 2 trees made it extremely hard to get in. It took us 20 minutes to get into the site. The paperwork I was given stated the site was 50 x 22 good for tents or pop up. We were given a site in the tent section our site was very small (T15). I did agree to a back in with water & electric. Originally I had requested full hook up pull thru for Friday thru Monday & was told there was none. I very rarely give anything less than 4 stars but I am really torn because this is a really nice place but it really bothered me about a couple of things. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hilton Tulum Riviera Maya All-Inclusive Resort.Barcelo Bavaro Palace All Inclusive Resort.Hotels near (ACY) Atlantic City Intl Airport.Hotels near (PHL) Philadelphia Intl Airport.Hotels near Tastings and Tours- Cape May.Hotels near Naval Air Station Wildwood Aviation Museum.Hotels near Historic Cold Spring Village.Hotels near Cape May National Golf Club.Hotels near Cape Island Theatre Company.Hotels near Cold Spring Presbyterian Church and Cemetery.Hotels near Freedom Douglas Jr Memorial Park.Hotels near TreeHouse Antiques Of Cape May.I invite you to reach out at your convenience so I can fully understand your reports and clarify as needed. As some of your comments seem rather serious, I like to think you would have taken action immediately by asking to speak with me. In addition, your site was only a few short steps away from my office and the pool. As for your other comments and concerns, I am very disturbed and only wish that you had taken an opportunity during your daily visits to the welcome center to pick up your packages and mail to speak with me so I could address your issues and take any needed corrective actions. It clearly marks our property and surrounding areas which you saw. In fact, you visited the park for a tour and to see your site location so your report that our map is deceiving is troublesome. I remember very clearly our multiple interactions while I personally assisted you with all of your questions and inquiries prior to booking your seasonal stay. I wanted to first note that I believe you meant to report that you visited us in 2022, not 2021. Although we always strive for 5 stars, it is important to us to receive all feedback so we can continue to improve our guests’ experiences. Hello Ken, first let me thank you for your review. I know Sun took them over recently but need to invest in so basic improvements. Also, they lock up the garbage dumpsters which makes no sense at night, leave them open for people to throw away trash. They could use another pool as too small for number of sites. With the sites so tight, this makes fire pit very close to trailer as well as limited privacy but need to remember, you just sleeping there. We witnessed so many families have to relocate to other sites as the side roads should not allow large tow units as there is just not enough space to navigate. We witnessed so many people have hard time getting into sites due to lack of clearance including ourselves. The sites are tight which is expected at Jersey shore but they need to upgrade the computer system so people can book the correct site for their unit. In addition, there is numerous stores and other places located within minutes of the CG, which is the positive. The location is perfect as very easy to get to Wildwood or Cape May.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |